Privacy Policy

1. Who we are

This website is operated by Fuel Stop (Private) Limited, trading as Fuelstop Energies (“we”, “us”, “our”), a private company registered in Zimbabwe with its head office at 2 Woolwich Road, Glen Eagles, Harare Zimbabwe.

2. Information we collect

We collect the information you choose to provide when you submit an enquiry, fuel quotation request or solar enquiry. This may include your name, company name, email address, telephone number, location, product and volume requirements, and any message you send us.

We also collect limited technical information necessary to operate and secure the website, such as your IP address (used to prevent spam and abuse) and your cookie preference.

3. How we use your information

• To respond to your enquiry or prepare a quotation.
• To manage our commercial relationship with you, where one exists.
• To protect the website against fraud, spam and misuse.
• To comply with applicable legal and regulatory obligations.

We do not sell your personal information, and we do not use it for unsolicited marketing.

4. Sharing your information

Your information is accessible only to authorised Fuelstop Energies staff. We use trusted service providers to host this website, store data and deliver email notifications; these providers process data on our behalf and under our instructions.

5. Retention

Enquiry records are kept only for as long as needed to respond to you and to meet our business and legal obligations, after which they are deleted or anonymised.

6. Cookies

This website uses essential cookies and local storage to remember your cookie preference and to keep authorised staff signed in to the administration area. We do not currently use advertising or third-party tracking cookies.

7. Your rights

Subject to applicable Zimbabwean law, including the Cyber and Data Protection Act [Chapter 12:07], you may request access to, correction of or deletion of the personal information we hold about you.

8. Contact us

For any privacy question or request, please email [email protected] or write to us at 2 Woolwich Road, Glen Eagles, Harare Zimbabwe.

9. Changes to this policy

We may update this policy from time to time. The current version will always be published on this page.